Complaint Investigation Report

Regarding allegation that staff lock clients inside the facility; Tour of the facility does reveal any sign that the clients are being locked inside the home. The facility is a residence that locks doors at night, but can be open if desired. S1, S2 and administrator Consuelo states that residents are not lock in the facility against their will. Staff does not recall any visitors arriving to the facility as detailed in this complaint. R1 and R2 concluded that they are not locked in the home against their will. During today's inspection LPA observed R1 leave from the facility front door to the rear of the facility to enter a facility van for transport.

Based on the information obtained there is not enough evidence that staff mistreat clients in care and s taff lock clients inside the facility. Therefore, the allegations are deemed UNSUBSTANTIATED at this time.

This report was signed by administrator Consuelo and LPA Prieto and a copy of this report was left at the facility.