Senior Care Records.

Complaint Investigation Report

Merrill Gardens at Rancho Cucamonga, Rancho Cucamonga01/13/2025Licence 361880525

Census102
Date signed01/13/2025 11:54:58 AM
The inspector’s account

During the walkthrough LPA observed portable power generators to be stored along with portable light stands, and flashlights. During the walkthrough LPA inspected facility food supply and observed sufficient food supply to be stored. LPA conducted interviews with residents and four out of four residents informed LPA that facility informed residents regarding the power shutoff four out of four residents informed LPA feeling safe during the shutoff and stated that the facility met their care needs during the time of the Public Safety Power Shutoff (PSPS). Based on corroborating evidence obtained during the course of the investigation, LPA has determined that the above allegation is Unsubstantiated.

Unsubstantiated: meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Usman Chaudhary at the end of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction