Complaint Investigation Report

366402567-9-4-2025-56-AS-NBRN-DLTTPK-20250924145427

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/27/2025 and conducted by Evaluator Javier Prieto

COMPLAINT CONTROL NUMBER: 56-AS-20250827160822

Staff are not providing opportunities for or encourage participation in activities from clients in care

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Executive Director Vasquez and explained the elements of the complaint.

Allegation #1 - LPA toured the facility to see that clients are participating in activities in designated activities rooms. The facility was sufficiently staffed and met the required ratio of staff to clients. Executive Director express new activities in the near future that fit the clients capabilities. Clients were being assisted in activities by staff during today's visit.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Vasquez and a copy was left with the facility.