Home Care Organization Evaluation Report

Enforcement Analyst (EA), Jane Cong-Huyen arrived at the business office of Comfort Choice Healthcare. for a Post Licensing Inspection. Upon arrival, EA Cong-Huyen was greeted by the designee, Joyce "JJ" Garcia. The proper posting of business hours and license was observed. Designee provided current proof of professional liability policy, worker's compensation, and dishonesty bond which are current . Business operating hours are from 9am-5pm, Monday thru Friday.

During the inspection, the EA reviewed personnel records for staff and Home Care Aides including fingerprint status, registry status, Tuberculosis (TB), and required training(s). The HCO’s business records including document for designee in the absence of the licensee and insurance requirements were also reviewed during the visit.

Based on the file review, EA informed the licensee of the deficiencies found and explained they would be noted on the 809D pages. An exit interview was conducted, a copy of this report (HCS809), staff records review (HCS 859) and appeal rights were provided to the licensee/HCO representative, Joyce Garcia, via email.

EA provided a copy of the report to the licensee via email.