Complaint Investigation Report

During the investigation, LPA Singh was not able to find sufficient evidence to corroborate the allegation.

Four(4) out of Five(5) residents and Four(4) out of Four(4) staff confirmed that Staff do communicates with the responsible person and residents regarding any care, change of condition or scheduled appointments.

Based on the evidence found during the investigation, the allegation listed above Staff did not get consent from authorized representative prior to relocating resident is deemed

UNSUBSTANTIATED . A finding that the complaints are UNSUBSTANTIATED means although the

allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted with Administrator, Elen Markosyan, and House Manager, Joseph Walker, Facility representatives ,and a copy of this report LIC9099, 9099C were provided to Administrator, Elen Markosyan, and House Manager, Joseph Walker at the conclusion of the visit.