Senior Care Records.

Complaint Investigation Report

Alta Loma Gardens Residential Care #1, Rancho Cucamonga12/21/2021Licence 361880570

Census4
Date signed12/21/2021 12:10:22 PM
The inspector’s account

Additionally, R1's POA has additionally acknowledged that R1 has not been evaluated or determined to be incapacitated, and therefore, the POA is not yet active. Therefore, based on interviews and record review, the allegation of " Staff failed to notify resident’s authorized representative prior to resident signing document(s)" is UNFOUNDED. This agency has investigated the complaint alleging "Staff failed to notify resident’s authorized representative prior to resident signing document(s)". We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted, and a copy of this report was provided to Licensee/Administrator "Margarita" Ana Stark.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction