Complaint Investigation Report

Based on the evidence gathered, LPA found that Staff #1 and Staff #2 at the facility are not able to adequately communicate to ensure the safety of the residents in care.

Based on the evidence gathered during today’s investigation, the allegations listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegations are valid because the preponderance of the evidence the standard has been met.

During today’s visit, one (1) deficiency was cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided to Facility Administrator Asmat Khan, along with a copy of LIC9099D, and a copy of the appeal rights.