Complaint Investigation Report

Based on the information obtained there is not enough evidence that staff did not assist resident(s) with personal care. Therefore, the allegation are deemed UNSUBSTANTIATED at this time. Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report LIC 9099 and LIC9099C was discussed, and a copy was provided Melissa Oseguera, Vibrant Life Director, at the end of the visit.