Complaint Investigation Report

Second allegation is Staff did not give medications according to physician's orders.

LPA conducted interviews with staff, LPA asked staff if residents are complaining about not receiving there medication or staff did not give medications according to physician's orders, all indicated that residents in care receive all scheduled medication. Although there is a chance that a resident might receive the medication 15-30 minutes before or after the scheduled time due to the medication rounds. LPA asked staff if they have witnessed other staff not give medications according to physician's orders, all stated that they have not witnessed other staff not administer medication according to the physician's orders. LPA conducted interviews with residents and asked clients if they are receiving their medication as schedule and according to physician's orders, and during my investigation if was found that some residents administer their own medication and the others stated they received the medication as schedule daily.

Based on the evidence obtained during the course of the investigation, LPA has determined that the above allegations are Unsubstantiated.

Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided Interim Administrator Ted Burgess at the end of the visit.