Complaint Investigation Report

Regarding the allegation stated above, LPA conducted a review of records pertaining to Client #1 upon the review of records LPA discovered that upon client’s admission on 5/1/2025, the facility did not adhere to or put into place a set dietary menu for Client #1 according to client’s needs based on client’s physician report and clients’ orders. In addition, during review of records LPA observed that as of 7/7/2025, and Individual Program Plan (IPP), was not yet set into place for Client #1. Furthermore, upon further review LPA discovered that as of 12/17/2025, there was still concerns with finding Client #1 with a constant dietitian. Based on the evidence gathered during the investigation, the above allegations are Substantiated. A finding that the complaint is Substantiated means that the findings are valid because the preponderance of the evidence standard has been met. Title 22 regulations Admission Procedures 85068.1 (a)(b) & (2), from division 6, chapter, article 6, is, cited on the attached LIC 9099 D.

An exit interview was conducted where this report, appeal rights, and LIC9099-D was discussed, and a copy of the report was provided to Facility Administrator Antonio Sanchez at the conclusion of the visit.