Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analysts (EA) Ryan Chan and Jane Cong-Huyen arrived at the business office of NU Grace Family Care on 11/8/24 for a post licensing inspection. Upon arrival, EAs identified themselves and were greeted by licensee Georgina Floyd. The proper posting of business hours and license was observed. EAs were then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EAs discussed the findings of the inspection with the licensee. EAs informed the licensee of the deficiencies found and explained they would be noted on the 809D.

EAs concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.