Senior Care Records.

Complaint Investigation Report

Helping Hearts Euclid, Ontario05/24/2023Licence 361800061

Census10
Date signed05/24/2023 10:13:25 AM
The inspector’s account

LPA Brown’s investigations revealed that the hospital informed the facility of C1’s medication changed from insulin injection to medication by mouth last 05/02/2023 at 11:55 AM, not the same day of the medication changed last 05/01/2023. but the next day, wherein the bed at the facility was already authorized by San Bernardino Department of Behavior Health to be closed.

Based on interviews and records review, the allegation Illegal Eviction is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, where this report (LIC9099), was discussed and provided to Program Director Valerie Daniels.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction