Complaint Investigation Report

For the allegation, Staff are not reporting incidents involving clients in care.

During staff interviews 4 out of the 4 staff stated if an incident were to occur, they will report to Inland Regional Center and Community Care Licensing.

For the allegation, Staff do not have activities for clients in care.

During staff interview 4 out of the 4 staff stated they provide activities before day program and after day program. In addition they attend the movies, shopping center and amusement parks on the weekends.

During client interviews 4 out of the 6 clients stated that the facility provides a lot of activities. 2 out of the 6 clients stated they do not like to participate in activities.

During record review, LPA Rico received facility’s activities calendar. The activity calendar included outdoor and site seeing.

Based on the evidence found during the investigation, the three (3) allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Anamaria Conroy