Facility Evaluation Report

Licensing Program Analyst (LPA) Michelle Echeverria arrived at the facility unannounced to conduct a Case Management Visit. This case management visit is in response to a Special Incident Report (SIR) submitted to the Community Care Licensing Office on 11/16/23. LPA was greeted and met by Staff Julissa Saenz and Crystelle Saenz at the front door. LPA introduced self and stated purpose of the visit.

On 11/14/23 client 1 (C1) reported to temporary area director (S1) who was visiting the facility that staff (S2) has forced (C1) to leave the living room and go back to their room on many occasions. Client 2 (C2) also reported to (S1) that (S2) has forced (C2) to leave the living room and go back to their room and prohibit (C2) from doing house chores which (C2) enjoys.

During today's visit, LPA met with Program Director in the office to discuss the incident and surrounding events. LPA interviewed staff and reviewed records. During interviews, it was discovered that other staff have confirmed the allegations against (S2), (S2) has been placed on administrative leave and client rights training is pending for 12/08/2023. Internal facility investigation is still pending and a decision is being determined for (S2) employment status with the facility.

Deficiency was issued during this visit. An exit interview was conducted where this report LIC809, LIC809D and appeal rights were, reviewed, discussed and then provided to Program Director, Christina Diaz.