Complaint Investigation Report

LPA conducted interviews with Staff #1-7 LPA went over the alleged allegation with staff and all staff denied utilizing excessive force of client[s] other than CPI. In addition, S#1-7 also denied wrongfully using CPI, as all staff indicated that they are all trained and certified to manage crisis and challenge behaviors pertaining to all clients in care. LPA conducted a review of records and observed all CPI-Certification Cards to be current. In addition, during review of records LPA observed that the facility conducts 20-minute CPI trainings every month based on Department of Developmental Services Requirements. Based on corroborating evidence the department has determined that the above allegations are Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to

Facility Administrator Dana Jr Walker at the end of the visit.