Complaint Investigation Report

While R1 was place at facility staff reported no previous fall history in records. Furthermore, facility staff reported R1 to be required to wear C-collar on his neck; however, R1 would constantly take it off and misplace it. Based on the insufficient evidence, the allegation(s) of #1 Resident sustained a fractured neck while in care and #2 Facility staff failed to safeguard residents personal belongings is UNSUBSTANTIATED.

No deficiencies given during todays visit.

An exit interview was conducted with Administrator, Annamarie Santos were a copy of this report was discussed and provided