Complaint Investigation Report

follow the rules; their family would be notified. As time progressed, the facility became aware the incidents that occurred between the two clients was being investigated further. As a result, the two clients were asked to hold off on attendance until the investigation could be completed.

According to witnesses, there was a history of negative behaviors between the two clients, prior to the incident in April. Family went to the facility met with staff to address the issues they were having with the client while attending day program. Facility staff and the family were all in agreement. Sometime later, the facility contacted the family and asked that they hold off on the client attending program until an investigation was complete. When the news was relayed to the client, he became very upset and required psychiatric evaluation.

At this time, neither of the clients are attending the program and have no intentions of returning to the program. LPA was unable to interview the other party involved. Based on interviews and observations, we have found the complaint allegation is unsubstantiated, although the allegation may have happened or is valid: there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report is being reviewed with and furnished to the facility representative.