Complaint Investigation Report

The investigation found insufficient evidence to substantiate allegations of neglect or lack of care. The allegation is therefore deemed unsubstantiated.

An Unsubstantiated complaint means, that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with Executive Director Melissa Buckridge and a copy of this report was provided at the conclusion of the visit.