Complaint Investigation Report

One (1) of the four (4) staff informed LPA the first days of residents testing positive there was not enough PPE supplies.

LPAs observed in three(3) storage areas there were individual boxes of gloves, boxes of gowns, N95 masks but no supply of surgical masks available. Administrator informed LPAs due to providing masks to resident's family, and no longer having positive covid-19 residents; the supply is now low.

Based on LPAs observations, record review and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 6 & Chapter 6, are being cited on the attached LIC 9099D

Therefore, the allegations that; Licensee does not ensure that staff follow proper infection control protocols was found to be SUBSTANTIATED. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted, and a copy of this report LIC9099,LIC9099C, LIC9099D was provided to the Licensee Shamone Bard.