Complaint Investigation Report

LPA reviewed facility file records and observed the records to be accurate, facility staff documentation reflects staff assisted with scheduling medical appointments as needed and staff did provide medical attention in a timely manner.

Based on LPA's observations of medical records, file reviewed and interviews the above findings are Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An Exit interview was conducted with Danica Turner and a copy of this report was provided at the conclusion of the visit with appeal rights.