Complaint Investigation Report

Documents also reflect that staff members have current training in redirecting residents LPA Allen also reviewed documentation that shows staff are following reporting requirements.

Based on observations, interviews and documentation the allegation findings is Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy the report was provided with appeal rights to Morgan Matthews at the conclusion of the visit.