Senior Care Records.

Complaint Investigation Report

Heritage Gardens, Loma Linda10/22/2024Licence 360900455

Census55
Date signed10/22/2024 04:28:35 PM
The inspector’s account

Based on record review R1 care plan indicates R1 is independent and is encouraged for self- care tasks.

Based on LPAs observations, record review, and interviews, the above allegations are Unsubstantiated. A finding that complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, and this report was discussed and provided to Administrator Jessica Ramos along with a copy of the appeal rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction