Complaint Investigation Report

366405789-9-4-2025-18-AS-KCLS-DLCW5D-20250909165858

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/13/2021 and conducted by Evaluator Javier Prieto

COMPLAINT CONTROL NUMBER: 18-AS-20211213093806

Resident is not being provided medical attention in a timely manner.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Administrator Galasinao and explained the elements of the complaint.

Allegation #1 - LPA Prieto toured the facility and interviewed resident #1 (R1), R2, R3, R4, and R5. All stated that they are getting their medical attention needs met in a timely manner. All state they are getting the medications dispensed timely by staff at the home.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Galainao and a copy was left with the facility.