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Excelcare

11400 Poplar Street, Loma Linda, CA, 92354

Residential care home for the elderly10 licensed beds5 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 3 Type A and 2 Type B citations against Excelcare in Loma Linda, California, arising from complaint investigations. Type A is the state's most serious category. Of 48 complaint allegations investigated, 6 were substantiated. State licensing has visited 27 times, most recently on 6/19/2026.

10licensed beds
3Type A citations, from complaints
2Type B citations, from complaints
6 / 48allegations substantiated
27visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 10Hospice waiverDementia care

10 NON-AMBULATORY. DEMENTIA PLAN OF OPERATION IN PLACE. HOSPICE WAIVER FOR FIVE (5).

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from21 visits · 3 A · 2 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 2 A · 4 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true6
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation42
UnfoundedDetermined not to have happened0
On file

Reports held by the state

23 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Complaint Investigation Report06/19/2026
Complaint Investigation Report06/19/2026
Complaint Investigation Report05/21/2026
Complaint Investigation Report12/29/2025
Complaint Investigation Report12/29/2025
Complaint Investigation Report12/02/2025
Complaint Investigation Report12/02/2025
Facility Evaluation Report11/17/2025
Complaint Investigation Report10/03/2025
Facility Evaluation Report10/03/2025
Facility Evaluation Report03/28/2025
Complaint Investigation Report03/28/2025
Complaint Investigation Report03/21/2025
Complaint Investigation Report02/20/2025
Complaint Investigation Report12/02/2024
Facility Evaluation Report11/15/2024
Facility Evaluation Report11/18/2023
Complaint Investigation Report09/14/2023
Complaint Investigation Report09/08/2023
Complaint Investigation Report09/08/2023
Complaint Investigation Report03/10/2023
Complaint Investigation Report03/07/2023
Facility Evaluation Report01/30/2023
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Excelcare a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 366425610.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction