Complaint Investigation Report

Allegation #2 Other: Responsible party was not issued a refund in a timely manner.

Based on interviews and records review, this LPA was unable to corroborate the allegation. LPA could find no evidence that a refund was due to R1 or R1's responsible party as the signed admissions agreement indicated that a 30-day notice is required prior to discharging from the facility. RP and W1 confirmed that the admissions agreement was signed and initialed by R1's responsible party, prior to admission. The allegation is therefore UNSUBSTANTIATED.