Complaint Investigation Report

LPA also obtained current training documents for the month of February 2023 that show staff members are aware of their dietary and dining services requirements. During the investigation LPA also observed that staff members were continuously washing their hands.

Based on observations, interviews, and documentation the above finding is Unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.