Senior Care Records.

Complaint Investigation Report

Brightwater Senior Living of Highland (DBA), Highland10/04/2023Licence 366426055

Census91
Date signed10/04/2023 11:28:05 AM
The inspector’s account

The facility has provided their plan of correction to LPA which has been implemented and was to conduct an in-house medication cart audit. The facility has implemented three (3) weekly inter-shift medication cart audits. The facility has conducted an in-service training to all medication technicians/nurses on 09/25/2023.

Based on the available information the complaint allegation is being substantiated. LPA has determined the complaint allegation as valid and that a violation has occurred. A copy of this report along with appeal rights are being reviewed with, and furnished to the facility representative. Please see LIC 9099D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction