Complaint Investigation Report

Allegation #3: Staff inappropriately punishes residents. – Interviews with staff and clients confirmed that the facility does not impose inappropriate punishments. When a client violates DBH policy, corrective action is addressed individually rather than collectively. The allegation cannot be substantiated.

During the investigation, LPA did not find evidence to corroborate the allegations.

Based on the evidence, the allegations mentioned above are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.

An exit interview was conducted where this report, LIC9099 and LIC9099C were discussed and provided to Executive Director Tammy Chavez.