Complaint Investigation Report

Moreover, on 05/22/2024, LPA Sarina Ramirez interviewed C1 and C1 confirmed that on 05/20/2024, C1 heard S1 and T1 arguing late at night that prevented C1 from sleeping. Based on observation and interviews, the allegation of staff not providing safe and comfortable accommodation to clients' in care is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted and a copy of this report, LIC9099, LIC9099D and Appeal Rights was discussed and provided to Administrator Kristin Mcgee Ridings .