Complaint Investigation Report

Allegation 4: Facility had pests. Records revealed that the Department has been made aware that the facility has re-occurring issues with pests. Additional records reviewed confirmed the facility is receiving ongoing, scheduled pest control service.

Based on the information obtained during the investigation, the allegations are therefore UNSUBSTANTIATED. A finding of unsubstantiated means that, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was reviewed with and a copy was provided to Joney Carlos.