Senior Care Records.

Complaint Investigation Report

Lotus Villa and Memory Care, Fontana01/22/2025Licence 365530102

Census95
Date signed01/22/2025 01:49:03 PM
The inspector’s account

Substantiated: A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Title 22 regulations, 87411 (a) Personnel Requirements – General, from division 6, chapter, article 6, is being cited on the attached LIC 9099 D.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided, along

with a copy of the appeal rights. to Facility Administrator Heather O’Neel.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction