Complaint Investigation Report

The allegation that Facility staff are not meeting clients dietary needs. LPA interviewed four (4) staff, they stated that C1 does not have a special diet. LPA observed the menu and there is a carb count to assist C1 with their diabetes to regulate their blood sugar levels.

The allegation that Facility staff are not seeking timely medical attention for client in care. LPA interviewed four (4) staff and they stated that they do seek medical attention for clients in care in a timely manner. The four (4) staff have not refused to seek medical attention for clients.

Based on evidence obtained during this investigation, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed, and a copy of this report was provided to Janecia Haire, Administrator at the conclusion of the visit.