Complaint Investigation Report

Third Allegation: - Staff do not maintain facility floors free from slipping hazards.

The Licensed Program Analyst (LPA) Singh conducted interviews with the Responsible Person (RP), staff, a resident, and observed the facility, determining that staff did not maintain facility free from slipping hazards.

LPA Singh specifically observed a trail of damp, streaky marks on the floor, which were presumed to have been left by a wet wipe/mop immediately before the LPA entered the facility. These marks extended from the bathroom, across the hallway, and into a bedroom. Further evidence of this hazard was noted by the presence of wet wipe marks on the bathroom floor during the facility tour. Therefore, the allegation that Licensee/Staff do not maintain facility floors free from slipping hazards has been Substantiated .

Based on Investigation observations, interviews which were conducted and records review, the preponderance of evidence standard has not been met. Therefore, the above allegations are found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division & Chapter number) are being cited on the attached LIC 9099D). A civil penalty for a violation has been assessed in the amount of $2,200 in total.

An exit interview was conducted, and this report (LIC809) LIC 809C, LIC809D, LIC 421BG(7/17) and Appeal Rights were discussed and copies were provided to Facility administrator /Staff Brandon Marquez .