Senior Care Records.

Complaint Investigation Report

First Step Fontana, Fontana08/14/2023Licence 366426118

Census57
Date signed08/14/2023 10:53:42 AM
The inspector’s account

LPA interviewed Staff #2, Staff #3 and Staff #4 and asked if they ever witnessed Staff #1 hit client[s] while in care; Staff #2, Staff #3, and Staff #4 stated that they have not witnessed Staff #1 hit client[s] while in care. Due to a lack of information, the above allegation is deemed UNSUBSTANTIATED at this time.

Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and provided to Program Manager Chantal Smith

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction