Senior Care Records.

Complaint Investigation Report

First Step Fontana, Fontana06/06/2023Licence 366426118

Census55
Date signed06/06/2023 11:09:25 AM
The inspector’s account

LPA interviewed Staff #2 and Staff #3 and asked if they ever witnessed Staff #1 handle client[s] in an appropriate maner Staff #2 and Staff #3 stated they have not witnessed Staff #1 handle client[s] in an inappropriate manner. Staff #1-3 stated that if such behavior was witnessed it would be reported immediately. Due to a lack of information, the above allegation is deemed UNSUBSTANTIATED at this time.

Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and provided to Program Manager Chantal Smith.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction