Senior Care Records.

Complaint Investigation Report

Comfort Home 2, Fontana11/17/2023Licence 366426081

Census4
Date signed11/17/2023 04:37:33 PM
The inspector’s account

Staffs #1 (S1), Staffs #2 (S2) and Staff #3 (S3) reported that they were not supervising the Home Health Nurse when they are at the facility to provide care and supervision to R1 but they are available for assistance if needed. S1, S2 and S3 denied witnessing Home Health Nurse hit R1 or any resident at the facility. Home Health Nurse reported to LPA Brown that they never hit R1 and no incident happened at the facility that a Home Health staff hit R1.

Based on interviews and records review, the allegation Staff did not protect resident from being hit by another staff is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, where this report (LIC9099) was discussed and provided to Licensee Sue Lal.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction