Complaint Investigation Report

the A/C was replaced on 9/21/22 and the clients were temporarily relocated to another licensed home of the Licensee. This allegation is therefore unsubstantiated.

Allegation 3: Facility does not have adequate food supply. LPAs and Licensee Alexandria observed the facility refrigerators and pantry stocked with food items. Staff interviews revealed that there is a monthly budget for food however all other items such as paper and cleaning supplies, water, hygiene and grooming items were provided separately by the Licensee. This allegation is therefore unsubstantiated.

A finding of UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed with, and a copy was provided to Licensees at the conclusion of the visit.