Complaint Investigation Report

Second Allegation: Staff makes resident work at restaurant owned by facility owner.

LPA Singh conducted interviews with clients, during interviews 2 out of 2 clients who were interviewed denied being mistreated, neglected or forced to work by the staff at the facility. LPA Singh conducted interviews with staff and other agency, Staff, client and other agency social worker denied staff makes resident/client work at restaurant owned by facility owner as client works there as a volunteer. Interviews with facility Staff indicated that staff never forces client to work but to keep client occupied during his spare time and client is informed and consented to volunteer at this work place. Records and Interviews with staff and clients, LPA Singh did not find evidence to corroborate that staff forced client to work at the restaurant owned by the facility owner.

Based on the evidence gathered during the investigation, the two allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted where this report, LIC9099, LIC 9099C were discussed and provided to Facility Staff Len De Guzman.