Complaint Investigation Report

The allegation that Licensee did not ensure staff met required personnel qualifications. LPA reviewed two (2) staff files, the staff has their completed health screenings with their TB results. They have their fingerprints background clearance to work at the facility. The staff are CPR certified.

The allegation that Licensee did not ensure staff obtained a criminal record clearance prior to working. LPA reviewed two (2) staff files and they are eligible for their criminal record clearance to work at the facility.

Based on evidence obtained during this investigation, the allegations above are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy of this report was provided to Sara Cardenas, Caregiver at the conclusion of the visit.