Complaint Investigation Report

Allegation #3 - S1 provided LPA with documentation that R1 did not have an increase in rent. S1 did provide documentation of an increase of cost of care, after a reappraisal was conducted at the facility due to a change of condition. S1 provided R1's responsible party the new assessment and cost, via email. Documentation of this communication with R1's responsible party was obtained during this investigation.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Enriquez and a copy was left with the facility.