Complaint Investigation Report

assessed as a fall risk and that status checks were not conducted. However, the needs and services plan indicates that R5 was assessed as a fall risk and that status checks of four per shift were mandated. R5 was not available for an interview at the time of the initial complaint investigation.

Based on the information obtained, there is not enough evidence to substantiate the claims that the resident's call button is in disrepair or that the facility is not following the admission agreement. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Director Enriquez, and a copy was left with the facility.