Complaint Investigation Report

366423836-3-24-2026-56-AS-KCLS-DT4RWF-20260413132305

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/19/2026 and conducted by Evaluator Javier Prieto

COMPLAINT CONTROL NUMBER: 56-AS-20260319090544

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Administrator Westling and explained the elements of the complaint.

Allegation #1 - LPA interviewed Administrator Westling (S1) who states that resident #1 (R1) was reminded that a loud conversation had by R1 had to be lowered due to the house rules stating the residents should not infringe upon the rights of others in the household. R1 was not available for interview, as R1 was a respite resident and has not returned to the home. LPA could not corroborate the allegations made in this complaint. Therefore the allegation is unsubstantiated.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Westling and a copy was left with the home.