Complaint Investigation Report

Second allegation: Staff did not provide resident with personal outing activities. Regarding the allegation stated above, LPA conducted an interview with Staff #4 regarding the alleged allegation Staff #4 informed LPA that recreational activities are provided to all clients. Staff #4 informed LPA that Client #1 was on a Diversion Plan ordered by the court ordering Client #1 to be placed in an Adult Residential Facility that will provide Client #1 with 24-hour care and supervision for two years. In addition, Staff #4 informed LPA that court order indicated that Client #1 is not to be out in the community independently or unsupervised. LPA conducted a record review and obtained a copy of Client #1 court order document. In addition, during the review of documentation LPA observed that Client #1 contacted Inland Regional Center to inform IRC that the allegations that were made against the facility were false. Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Jerrhonda Holman.