Senior Care Records.

Complaint Investigation Report

Benson House #5, Chino06/04/2025Licence 366407339

Census3
Date signed06/04/2025 12:50:27 PM
The inspector’s account

Allegation #3 - Facility administrator provided LPA with an invoice regarding R1's prescribed eyeglasses and it's cost.

Allegation #4 - LPA Prieto obtained a copy of R1's Record of Client's/Resident's Safeguarded Cash Resources form that reveal the resident's personal funds are handled properly. Resident's P & I records reveal that funds are accounted for and documented.

Allegation #5 - LPA inspection of food supplies shows that the facility has a sufficient amount of perishables and non perishables at the home. Interviews with staff #1 (S1) and S2 state the meals for resident's are of good quantity and quality.

Allegation #6 - Interviews with S1, S2 and S3 states that residents are taken to activities and eateries in the local area. LPA Prieto reviewed facility activities calendar that shows a variety of activities for resident's each month.

Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Irvin and a copy was left at the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction