Complaint Investigation Report

In addition, LPA observed that on 8/4/2024 Client #1 became more aggressive and violent towards staff to where staff contact Chino Police Department for assistance. LPA observed Police Report which indicated that Client#1 was transported to a new location Hope for Homes based on Client #1 request. Based on corroborating evidence obtained during the course of the investigation, LPA has determined that the above allegation is Unsubstantiated.

Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Therapist Jeanie Lo.