Complaint Investigation Report

Freezer floors are dirty. There is food frozen to the walls and floor of the freezer. LPA observed that the ceiling had damage and is informed that there was water damage to the area. There is the presence of a black substance on the ceiling above the food prep area. Facility appliances in disrepair include an oven called a Salamander Oven. The oven is in disrepair, rusty and covered in grease. It is partially taken apart and has observable rodent droppings inside it. There is a broken steam cabinet that requires cleaning. There is a broken refrigerator being used as a dry good storage.

Based on LPA observations it is confirmed that the facility kitchen is not clean and sanitary

and that there are appliances in disrepair and the condition poses a potential risk to the health of safety of those preparing and those receiving foods prepared in that area.

We have substantiated the complaint allegations as valid and that a violation has occurred based on the preponderance of available evidence. A copy of this report along with appeal rights are being reviewed with, and furnished to the facility representative. Please see LIC 9099D.