Complaint Investigation Report

The allegation that staff use medication restraint on residents in care. All staff interviewed denied that they use medication restraint on residents in care. Some residents interviewed were not able to respond due to cognitive impairment.

Based on evidence obtained during the investigation, the above allegations are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed, and a copy was provided to Gabriel Aguilar, Administrator at the conclusion of the visit.