Complaint Investigation Report

Interviews with the Administrator, and four (4) staff reveals they have not refused to provide food to clients in care.

Regarding the allegation, staff not meeting client's medical needs, interviews with two (2) clients, the Administrator, four (4) staff, and outside parties reveals insufficient evidence to corroborate this allegation.

Based on information obtained during this investigation, the allegations mentioned in this report are Unsubstantiated. Unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy of this report was provided with appeal rights to Assisting Administrator Yell at the conclusion of the visit.