Complaint Investigation Report

For the allegation, Facility staff left a resident on the floor.

Department staff conducted five (5) staff interviews. Three (3) out of the five (5) staff confirmed facility staff left R1 on the floor without undergarment. Department staff received R1 photo that shows resident was left on the floor.

Based on the evidence gathered during the investigation, the two (2) allegations listed above are deemed SUBSTANTIATED. A finding that the complaints are SUBSTANTIATED means that the allegations are valid because the preponderance of evidence the standard has been met.

During today’s visit, two (2) deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) and LIC9099D was discussed and provided to District Manager Tranell Martin, along with a copy of the appeal rights.