Complaint Investigation Report

The allegation that staff handle resident in a rough manner causing injury. The 2 out of 3 residents stated that staff does not handle resident in a rough manner causing injury. The 7 staff and 1 outside party stated that they have not handled a resident in a rough manner causing injury.

The allegation that staff speaks to resident in care in an inappropriate manner. The 2 out of 3 residents stated that staff does not speak to resident in care in an inappropriate manner. The 7 staff and 1 outside party stated that they have not spoken to resident in care in an inappropriate manner.

Based on evidence obtained during the investigation, the above allegations are Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed, and a copy was provided to Dontee Weaver, Administrator at the conclusion of the visit.